When things go wrong between the translation company and the client, what was preventable and what was not?
Archive | Interpretation
We Want Only One Interpreter: When OK and When Not.
How many language simultaneous or consecutive interpreters should you have at your event? This request comes occasionally from clients: “we do not want two interpreters for our event, we always had one and this is how we want it this time. One interpreter means more consistent terminology, and, honestly, we do not have the […]
Language Etiquette: in Which Language to Answer?
You are asked a question in English. In what language should you respond? It is not such a simple question as it may seem. Canadian Prime Minister Justin Trudeau experienced it first hand recently and even had to issue a letter of apology.
Simultaneous Interpretation over the Phone? No, and Here is Why.
Some clients ask if we do simultaneous interpretation over the phone and our answer is always “No.” There is a variety of technical and linguistic reasons for that and they all have to do with quality of services.
Quiz: What Adds to Quality in Translation and Interpretation Services?
Whispering in Your Ear is a Bad Idea!
Whispering into clients ear is not the best option for simultaneous interpretation.
How Does Simultaneous Interpreting Equipment Work?
This post is a general explanation about simultaneous interpretation equipment for end users.
“Full House Feed” – What It Is and Why Simultaneous Interpreters Need It.
Speaking the same language and using the same terminology will help negotiations and help sign contracts for translation and interpretation services faster. One of the terms that comes up is “full house” audio feed. Usually it is not a good idea to bother clients of translation agencies with complex technical terminology, but – in […]
How Interviewing Interpreters is Like Carrying Water in a Sieve!
In Greek mythology the Danaïdes – the fifty daughters of Danaus – were condemned to a meaningless task for their crimes: to carry water in a sieve. Attempting to interview language interpreters by clients may be equally futile, and here is why.
Does ISO 9001 Certification Mean Better Quality from a Translation Agency?
Some translation Agencies advertize themselves as ISO 9001 certified. What does it mean and what value does it bring? ISO 9000 is a family of standards by the International Organization for Standardization that cover Quality Management Systems. QMS is a very broad term and is defined as a set of procedures, processes, or policies […]
